Frequently Asked Questions
What kind of issues can it help with?
Error messages, Wi-Fi problems, printer issues, slow computers, software installation, password resets, and more. If you're stuck, just describe your problem in plain words.
Who is this for?
Everyone, from first-time computer users to IT professionals. Whether you're confused by an error message or just want a faster way to decode tech jargon, itassistant.ai can help.
What languages does it support?
You can chat in French, Dutch, German, Spanish, and many more. The AI will respond in whatever language you write in.
Can I use this on my phone?
Yes. itassistant.ai works on any device with a browser: phone, tablet, or computer.
Do I need to create an account?
No. Just open the site and start chatting. No sign-up, no login.
Is this free?
Yes! itassistant.ai is completely free to use during the beta. No account needed, no hidden fees.
How accurate is the AI?
The AI is helpful for common IT issues and translating tech jargon, but it can make mistakes. Always double-check before making major changes to your system, especially anything involving passwords, settings, or deleting files.
Is my data stored?
No. Your conversations are processed in real time and are not saved, logged, or stored anywhere. We don't collect any personal data. Once you close the page, it's gone.
Who built this?
An IT professional tired of seeing people struggle with tech jargon and unhelpful error messages.
Found a bug or have feedback?
We'd love to hear from you! Drop us a line at hello@itassistant.ai